- The error may be due to copy-pasting user credentials on the login page.
- Please type the User ID, Password & Company ID in the relevant fields.
- If you still face the same error, you may want to consider resetting your password.
- To reset your password, click on the ‘forgot password‘ button on the MyESOPs login page. Here is the link for help –“Click here“.
- On Forgot password screen, enter your
- COMPANY ID – input your company ID provided by ESOP Direct
- USER ID – input your employee ID/ESOP Direct user ID.
- EMAIL ID – Input your official email address.
- On Forgot password screen, enter your
- If these checkpoints are ok and you are still unable to login, please write to helpdesk@esopdirect.com.
Why am I getting an invalid user ID error?
Updated on August 12, 2020